expon@us mailbox
Welcome to the Electronic Mailbox for Complaints, Suggestions, Compliments and Incidents of the University of Seville, EXPON@US
Through this tool, students, university staff and the general public have a system that allows them to submit as many complaints, suggestions, incidents, claims and compliments as they wish regarding the academic activity or services provided by the University of Seville in relation to any of its Degrees, Centers, Departments and Services.
Complaints, suggestions, incidents and claims submitted through this system may not, under any circumstances, be considered a prior claim to legal action against the University of Seville , in the terms contained in Law 39/2015, of October 1, on the Legal Regime of Public Administrations and the Common Administrative Procedure , nor will they in any way imply the start of an administrative procedure.
This is a system completely independent of the actions of the University Ombudsman and its objective is to channel those issues related to quality management and the improvement of the public service we provide.
We also inform you that no complaint, suggestion, incident or claim containing disqualifications or insults will be addressed, and that, therefore, it violates the university spirit inspired by the principles of equality, freedom, justice, solidarity and pluralism.
The literature contained in this environment uses non-sexist language. References to people, groups, or positions mentioned in the texts in the masculine gender, for the sake of brevity, should be understood as unmarked grammatically. Where appropriate, the feminine gender will also be valid.